Returns & Exchanges
At UTR Sports, we want to ensure you have the right gear for your game, which is why we offer a 30-day window for returns on all unused and tagged sports equipment. If your purchase doesn't meet your performance standards, follow our streamlined process to secure a refund or exchange.
Initiate Your Request
Visit our online returns portal and enter your order number and zip code to select the items you wish to send back.
Package Your Gear
Place the unused items back in their original packaging, ensuring all protective wraps and hangtags are still attached.
Print and Attach Label
Download your prepaid shipping label from the portal, print it out, and securely affix it to the outside of your return parcel.
Drop Off and Track
Hand over your package to the designated carrier and keep your tracking receipt; your refund will be processed within 5-7 business days of receipt.
30-Day Window
Return within 30 days of delivery
Free Returns
Prepaid shipping label provided
Fast Refunds
5-7 business days processing